read, and then check your mail settings.
can only open any new game, using its unique, six digit
verification code. This unique verification code, is sent to you, in your game
It is attached to the end of the link that opens the page, where players
are asked to create their preferred password.
the game e-mails are sent to all players on the e-mail address of email@example.com
Therefore you must
have the e-mail address, firstname.lastname@example.org
included in your Safe List. To do this, open your e-mail, and
click on Contacts, then click on Safe List, and
add that address.
Internet Service Providers use anti spam filters that may be
filtering out your game e-mails as spam. If you suspect this,
please ask them this:-
“Why can I no longer receive
my player opt-in to receive Scrabble game emails, sent from IP
Address 18.104.22.168 with the hostname node16.hitdirector.com
with their return path e-mail address
email@example.com which are sent to me on
firstname.lastname@example.org in the From field” ?
make sure you or your service are not sending your game e-mails to a Junk
Mail/Spam/Delete folder. The game sends out all the game e-mails
automatically. We have no control over their arrivals at the
other end sorry, that can depend on so many factors. The fact
that your game exists, in the lists in the game rooms, proves
your game invites have been sent to you. The new game set-up
subroutine, creates the game, and sends out all of the game
invites, at the same time.
make sure you have enough room in your Inbox to receive e-mails.
If you are using spam filters, make sure they allow
you to receive your game e-mails. It is never a question of the
game e-mails not being sent, that process is automatic. It is always a question of. Why
haven't you received yours?
peak periods, many Internet Service Providers hold e-mails in a
queue. There is nothing we can do about that, but your game
e-mails will arrive eventually. They may not be in the order
played, and may all arrive in one go.
employers, and Universities will block non-work related e-mails.
So if you are playing from a work place, please make sure you
are allowed to do so!
hope this helps,